Children's Emotion Specialist
Children's Emotion Specialist
Nurturing emotional intelligence


Privacy Policy
Last Updated on March 2024
​Welcome to www.thechildconsultant.com privacy and cookies notice. We respect your privacy and are committed to protecting your personal data. This privacy notice explains what information we collect about you, the lawful basis and purpose for which we collect the information, how we use your information and protect its privacy and under what circumstances we disclose it.  Please read it carefully.

     

Who are we?

In this policy, “we”, “our” or “us” refers to Pick a Poppins ltd. Pick a Poppins Ltd is registered in England and Wales under company number GB10993387.

We are a child development consultancy that provides education services (confidence-based tutoring, confidence coaching for children and parent sessions). We also offer children’s books written by the owner of the consultancy, sold on this website and Amazon. ICO registration number ZB03974. Please contact hello@thechildconsultant.com with any questions or requests about the personal information we process.

     

Website visitor tracking

This website uses tracking software to monitor its visitors to better understand how they use it. The software track and monitor your engagement and usage of the website (which pages you view), but will not store, save or collect personal information.

The type of personal information we collect

We currently collect and process the following information:

·          Personal identifiers, contacts and characteristics (for example, name and contact details).

·          If you are a parent, teacher or caregiver.

·          Your email address.

·          Which country you are located in.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

·          To tailor our content to you in our newsletter, should you choose to subscribe to it.

·          To contact you via email about feedback.

·          Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by  contacting hello@thechildconsultant.com. 

(b) We have a contractual obligation.


Your data protection rights

Under data protection law, you have rights including:

·          Your right of access - You have the right to ask us for copies of your personal information.

·          Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. 

·          Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

·          Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

·          Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

     

Your right to data portability

·          You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

·          You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

·          Please contact mina@thechildconsultant.com if you wish to make a request.


​​Lodging a complaint with the Information Commissioner’s Office

If you feel that your personal data has been, or is being, processed in an inappropriate manner or you feel that your rights as described above have been infringed, you may lodge a complaint with the Information. Commissioner’s Office (ICO).  The ICO is the UK’s supervisory authority regarding data protection matters and has a responsibility to act on complaints made to it.  You may lodge a complaint by visiting their website https://ico.org.uk/concerns/ or by calling the ICO’s helpline on 0303 123 1113.

     

Social media and other websites

Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information. We encourage you to read the privacy notices on the other websites you visit.  We also encourage you to consult the guides provided on the ICO’s website with respect to protecting your privacy when using popular social media sites i.e.

https://ico.org.uk/your-data-matters/be-data-aware/social-media-privacy-settings/

Data protection insurance
We have in place cyber and data protection insurance with a reputable insurer (Hiscox Business Insurance), with £250,000 of annual cover. This insurance is designed to support and protect us from evolving cyber threats and risks associated with data. Through this policy, we have access to the Hiscox CyberClear® Academy, which is a GCHQ-certified, web-based training platform that assists us in the prevention of network, cyber and privacy losses.
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​Pick a Poppins Ltd thanks you for taking the time to read this policy.