Welcome to www.thechildconsultant.com privacy and cookies notice. We respect your privacy and are committed to protecting your personal data. This privacy notice explains what information we collect about you, the lawful basis and purpose for which we collect the information, how we use your information and protect its privacy and under what circumstances we disclose it. Please read it carefully.

Who are we?

In this policy, "we", "our" or "us" refers to Pick a Poppins Ltd. Pick a Poppins Ltd is registered in England and Wales under company number 10993387. We are a child emotional development consultancy providing child sessions, parent sessions, children's books and free educational resources through the Selfwise™ framework. ICO registration number ZB03974. Please contact hello@thechildconsultant.com with any questions or requests about the personal information we process.

Website visitor tracking

This website uses Google Analytics to monitor visitor behaviour and understand how the site is used. Google Analytics collects anonymised data including pages visited, time spent on site and general location. No personally identifiable information is stored. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout.

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)
• Whether you are a parent, guardian, teacher or caregiver
• Your email address
• Which country you are located in

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To send you free resources you have requested, such as the Find Your Power activity sheet or the Feeling Chart Explorer
• To notify you when the Selfwise™ home and school programme becomes available, should you choose to join the waitlist
• To tailor our content to you in our newsletter, should you choose to subscribe to it
• To contact you via email about feedback or enquiries

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time by contacting hello@thechildconsultant.com.

(b) We have a contractual obligation.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access — you have the right to ask us for copies of your personal information
• Your right to rectification — you have the right to ask us to rectify personal information you think is inaccurate
• Your right to erasure — you have the right to ask us to erase your personal information in certain circumstances
• Your right to restriction of processing — you have the right to ask us to restrict the processing of your personal information in certain circumstances
• Your right to object to processing — you have the right to object to the processing of your personal information in certain circumstances
• Your right to data portability — you have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact hello@thechildconsultant.com if you wish to make a request.

Lodging a complaint with the Information Commissioner's Office

If you feel that your personal data has been processed inappropriately or that your rights have been infringed, you may lodge a complaint with the Information Commissioner's Office (ICO). The ICO is the UK's supervisory authority regarding data protection matters. You may lodge a complaint by visiting https://ico.org.uk/concerns/.

Social media and other websites

Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information. We encourage you to read the privacy notices on the other websites you visit.

Data protection insurance

We have in place cyber and data protection insurance with Hiscox Business Insurance, with £250,000 of annual cover. This insurance is designed to support and protect us from evolving cyber threats and risks associated with data. Through this policy, we have access to the Hiscox CyberClear® Academy, a GCHQ-certified web-based training platform that assists in the prevention of network, cyber and privacy losses.

Pick a Poppins Ltd thanks you for taking the time to read this policy.